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Our Legal Terms and Your Rights

lndiluck operates under a defined legal structure that governs how your account, data, and access work — all shaped around what local law in India permits.

Account TermsPrivacy PolicyData RightsJurisdiction ClauseContact Protocol

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How Our Legal Terms Apply to You

lndiluck Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Access to lndiluck and all features on this platform — including your account wallet, transaction history, and lobby access — is available only where local law permits. Indian users transacting via UPI, Paytm, or PhonePe are subject to the terms governing those payment rails alongside our

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own platform rules. We do not override applicable Indian financial or digital commerce regulations; our terms sit alongside them. Where a conflict arises between our platform terms and applicable Indian law, local law takes precedence. We review these terms periodically, and any material change is communicated
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through your registered account. Continued use of the platform after a notice period constitutes acceptance of revised terms. If you have questions about how a specific clause applies to your situation, our support team is reachable through the contact paths listed below.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

LEGAL CONTACT PATHS

Reach Us on Legal and Policy Matters

If a term, clause, or policy notice is unclear, or if you need to raise a formal concern about your account data or access rights, these are the direct contact paths available…

Email Support Send a written query to our legal and compliance team via email. We aim to respond within two business days. Include your registered account email and the specific clause or issue you are writing about.

Live Chat Our support agents are available through live chat on the platform for immediate questions about account terms, access conditions, or how a specific policy applies to your account in India.

Help Centre The Help Centre houses detailed policy documents, clause explanations, and step-by-step account management articles. Search by topic — data rights, account closure, or transaction disputes — for structured answers.

DATA AND ACCOUNT SECURITY

How We Handle Your Data and Account

Your account security and personal data are managed through defined protocols. We outline the specifics below so you know exactly what is collected, how long it is kept, and who to contact…

Data We Collect

We collect account registration details, transaction records linked to UPI, Paytm, or PhonePe, and session logs. This data is used solely for account management, dispute resolution, and compliance with applicable Indian digital regulations.

Cookie Policy

Cookies on lndiluck track session state, login status, and in-lobby preferences. You can adjust cookie settings through your browser. Disabling certain cookies may affect lobby functionality and account session continuity.

Data Retention

Account and transaction data is retained for the period required under applicable Indian law and our internal compliance schedule. After account closure, certain records are held for a statutory retention window before deletion.

Account Security

Account access is protected by password authentication and optional two-factor verification. We do not store full payment credentials. UPI and Paytm transactions are processed through their own secure rails, not held on our servers.

Request Changes

To request a correction, export, or deletion of your personal data, contact our support team via email with your account ID and the specific action you are requesting. We process data requests within the timeframe required by law.

Who to Contact

For formal data or legal queries, address correspondence to our compliance team through the email channel. For account-level questions — access, session history, payment records — live chat handles most requests without escalation.

Legal and Policy Questions Answered

Below are the questions we receive most often about our legal terms, account policies, and data practices. Each answer is specific to how lndiluck operates for users in India.

These terms apply to anyone who creates an account on lndiluck and accesses the platform from India or any other region where local law permits such access. Using the platform constitutes agreement to these terms in their current form.

Email our compliance team with your registered account email and a clear request for a data export. We will compile your account data — registration details, transaction history, session logs — and deliver it within the legally required window.

Yes. Send a deletion request via email. We will process it subject to any statutory retention obligations — some transaction records tied to UPI or Paytm must be held for a defined period under applicable Indian financial regulations before deletion.

After you close your account, we retain only the records we are legally required to keep — typically transaction logs and identity verification data — for the statutory period. All other personal data is scheduled for deletion after that window closes.

Our terms are structured to operate within the jurisdiction applicable to your location. For users in India, applicable Indian law takes precedence. Access and eligibility depend on what local law in your specific state or region permits.

We communicate material changes to our terms through a notice sent to your registered account email and an in-platform alert. The updated terms take effect after the stated notice period, and continued platform use confirms your acceptance.

Start by contacting live chat with your account ID and transaction reference. If the issue is not resolved at that level, escalate in writing to our compliance team via email. We aim to acknowledge formal disputes within two business days.

Our Legal Terms and Your Rights

Reach Us on Legal and Policy Matters

How We Handle Your Data and Account

Data We Collect

Cookie Policy

Data Retention

Account Security

Request Changes

Who to Contact

Legal and Policy Questions Answered

01 Who do these legal terms apply to?

02 How do I request a copy of my personal data?

03 Can I ask for my data to be deleted?

04 What happens to my data if I close my account?

05 Which jurisdiction governs these terms?

06 How will I know if the legal terms change?

07 How do I raise a formal dispute about my account or a transaction?

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